Navigating Back Channel Hiring Biases | 7min snip from “HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

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How Back Channels Really Shape Hiring Decisions

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

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CHAPTER

Navigating Back Channel Hiring Biases

This chapter examines how back channel communications and biases influence hiring decisions, often leading to misjudgments based on past experiences. It advocates for a more nuanced approach to candidate evaluation, emphasizing the importance of context in feedback and recognizing growth over time.

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Episode notes

In this HR Heretics segment, Nolan and Kelli talk about "back channels" in the hiring process.

They dive deep into this controversial practice and how back channels can impact candidate selection, emphasizing the need for a thoughtful, mature approach that considers the full context of a candidate's experience and potential.

*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co

HR Heretics is a podcast from Turpentine.

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KEEP UP WITH NOLAN, + KELLI ON LINKEDIN

Nolan: https://www.linkedin.com/in/nolan-church/

Kelli: https://www.linkedin.com/in/kellidragovich/

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TIMESTAMPS:

(00:00) - Intro

(00:54) - Defining back channels as "underground mafia" of feedback

(01:52) - The right way to do back channeling

(03:03) - Maturity in back channeling conversations

(04:12) - When to do back channeling

(05:43) - Avoiding the "back channeling frenzy"

(06:42) - Timing of back channeling in the hiring process