Invest Like the Best with Patrick O'Shaughnessy cover image

Des Traynor - Real Talk about AI and Software - [Invest Like the Best, EP.340]

Invest Like the Best with Patrick O'Shaughnessy

CHAPTER

The Cost Dynamics of Customer Support in Tech

This chapter explores the financial implications of customer support in B2B tech firms, comparing U.S.-based and outsourced options. It highlights the importance of quick response times in enhancing customer satisfaction, retention, and overall business growth.

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