Gwyneth Paltrow x Bob Iger: What Makes a Good Leader?
the goop podcast
00:00
Are You Using Data to Understand Consumers?
I just wondered if, especially now with disney plas, and you have, i'm sure, really sophisticated systems to collect people's data. And are you, there must be teams who are in using data to understand what the customer wants from disney across all the various channels? You know, if a show is working because a lot of people are watching it, you should make another season. But no, but there are other ways data can be used, both to enhance our business, but also to enhance the customer experience. I don't think, thank goodness for the mandelor, i don't think. We're not now. Nor do i foresee as using that data
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