
In conversation with Dave Snowden
Simplifying Complexity
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Navigating Complexity in Organizations
This chapter explores the limitations of traditional employee satisfaction surveys and advocates for a more nuanced approach to organizational assessments. It delves into the interplay between complexity theory and organizational stability, emphasizing the importance of adaptability in navigating chaotic zones. The discussion also touches on insights from quantum mechanics and the 'wisdom of crowds' concept, illustrating how collaborative approaches can lead to better outcomes in complex systems.
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