Stripe’s James Dyett on a customer-first approach to sales
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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How Do You Handle Hyper Scale Moments?
Stripe is a fast-growing software company that works with millions of business es. In his role as sales manager, he has to ensure the success of new customers and their needs are met. He says it's always going to be challenging to serve every customer at the same bar you have held yourself to for years.
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