Customer Experience author Elizabeth Dixon on the CX that makes an impact
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Innovation and Iteration - It's the Key to Success
Success can make you think you've made it and there's nothing more to do. An innovation gives us that edge when we're constantly exploring and pursuing what's next? What value could we add even more to our customer? And it might cause us to re invent our organization to some capacity.
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