Fintech Insider Podcast by 11:FS cover image

809. Insights: Seeking real value in the Aussie fintech space (Rewind)

Fintech Insider Podcast by 11:FS

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The Split Between Customer Experience and Backend Operations

This chapter explores the divide between customer experience and backend operations in the fintech industry, discussing its variation across different regions and the talent influx from Europe to Singapore and Hong Kong. It also highlights skill shortages, the return of experienced individuals, and the challenges of remote work.

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