The Pros and Cons of Usability Testing

Richard: We'd all love to do usability testing that's you know 100% realistic in every respect. I think one of the often or the most overlooked perhaps aspect of usability testing is the whole thing to do with how it helps create a culture around human-centered design. Richard says we have to get our colleagues, managers and board members on our user centric bandwagon. If they really understand the benefits of this kind of user research then there's more potential for us to do the things that we need to do to make a difference to design definitely perfect note turned on thank you for joining us Richard thanks a lot.