#326: South Africa’s Most Used Loyalty Programme, Clicks ClubCard Raises the Loyalty Game - Hosted by Amanda Cromhout
Let's Talk Loyalty
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Clubcard Scorecard Mondays
Clubcard is a high strategic priority for clips and it's top of mind at every level of the business right so from the training of our cashiers and the store assistants I've got a person in my marketing that is her sole job right she works with the stores. The IT team that has to make sure that all are number simple through and that are members are indeed rewarded you know they worked literally every two months to make sure that the rewards are loaded up to the CEO of clicks at the chairman of the board. This communication allows our business to remain very focused because as I said clicks as this mantra that we put the customer first in everything we do and sub cards is truly at
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