Is There a Difference Between Help and Crisis?

"I think that's the, like a difference," she says. "Many people have this, okay, this is what help looks like and you either agree to my version of help or, you know, I will force you to agree to my versions of help." In her approach, it's much more like, where are you out? What do you need? And I'm going to go to you. She also talks about having conversations with each other ahead of time before crises happen.