5min chapter

Masters of Scale cover image

Reid Hoffman confronts the AI critics, w/WaitWhat CEO Jeff Berman

Masters of Scale

CHAPTER

Navigating Customer Expectations and Embracing AI Adaptability

This chapter examines the challenges of meeting customer expectations in the construction industry, using a specific case study to highlight misalignments. It also discusses how leaders in non-tech sectors can effectively integrate AI and adapt their long-range planning to stay ahead of evolving technologies.

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