Everyline Support - What's Going On?

When i joined base camp a year into initiative a, i sensed some frustration and resentment among the people who we were asking to join us in the cue. We scheduled support shifts for them all and bodied them up with someone on the support team to help answer customer questions. The busier we got, the less support we were able to offer. And that's why erron was cherry picking the kind of cases he'd seen before,. feeling like he wasn't learning anything am and getting really frustrated.