The Second Pitfall Is Don't Jump to Solutions

The first pitfall that people fall into is that they try to give feedback, or the majority of feedback, when there's an actual crisis going on. The second thing is, don't jump to solutions. Don't browbeat someone because in this moment of crisis, maybe the person feels guilty. And we even see this in this post, where the person kind of says, um, you know, i er. I'm sure he feels upset too. But these are not effective behaviour ll change solutions, right? Cause the people promise all the time.