Future Commerce cover image

The Future of Timelessness

Future Commerce

CHAPTER

Bots, Engagement, and E-commerce Evolution

This chapter examines the impact of bots on online identity and engagement, highlighting the contrast between verified and unverified users. It discusses the ethical implications of AI in fostering companionship and addressing loneliness, while also critiquing marketing strategies that prioritize impressions over conversions. Additionally, the chapter covers recent changes in content moderation practices on social media, analyzing their political context and implications for consumer behavior.

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