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We're Going to Send You a Box of Stitch Fix, and What You Don't Want, You Return to Us
Tas: 18% of customers responded to my suggestion that i send them something. And we end it up sending those hundred, 80 boxes out and making more money in that one week than we ever had in any month leading up to it. We sent the wrong size to people. Some people were like, what? Why did you send this to me? I don't understand. There was more demand for that, that service, than than we had ever seen. It's actually a pretty amazing serfice.