Carynuof: I want to congratulate you wen to hold this up, if people are watching, for your new book at your best? And i'd love to know what is, ayou're working on right now that's kind of new, exciting and maybe challenging for you. Carynuof: How do you create the kind of space where people who don't always agree with each other can come together and work on some common goals, are common problems? "It's really a question of listening"