The 20 % of Your Employees Drive 80 % of Your Profits

20% of your employees drive 80 % of your profits. A plus players want to work with a plus players. This is especially true in gaming, where whales are power users who spend millions on booster packs and cosmetics. Even if it feels like you have to spend a stupid amount of money to keep them, they likely pay for themselves by making eve n around them better.