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180: Unpacking Stripe with Penelope Phippen

The Art of Product

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How Do We Deliver Productivity Improvements That Make Developers Move Faster?

Stripe has a very heavily invested developer productivity organization, right? That like, there is recognition that in order to ship quickly, we have to groom everything about shipping. I think actually this comes back to the customer's first principle. If you ever hear Patrick talk about Stripe in public, he will always talk about how he sees Stripe as infrastructure. And so for us, it's not just deliver the product, put an API on it and call it done. But are there any axioms around shipping, maybe in operating principles or somewhere else like, or we call like GitHub back in the day had this one, like it's not shipped until it's fast or something

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