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How to Avoid "The Build Trap" in Your Product-Led Business

ProductLed Podcast

CHAPTER

How to Streamline Customer Research

The first part is about ingesting external data. It's also about getting things like seals and support requests back to the product teams so they can see what's going on. The second part is being able to actually get touchable contacts with your customers to get those gaps filled. And then the last piece is really about building and operating models.

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