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Ep246 Mike Keating CEO, MGAA: No Bubble to be Burst

The Voice of Insurance

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Navigating the Insurance Landscape

This chapter explores the complexities of the insurance market, focusing on the combined ratio's role in financial sustainability and highlighting the significance of regulatory frameworks. It discusses the influence of AI technology on productivity and claims processes while stressing the importance of retaining human interaction in customer service. Ultimately, the chapter emphasizes the need for balanced regulation that fosters innovation without compromising consumer choice and experience.

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