3min chapter

How I Built This with Guy Raz cover image

Jo Loves: Jo Malone CBE (2020)

How I Built This with Guy Raz

CHAPTER

How I Met Madam Lubati

My mom met a woman named Madam Lubati, who had a skincare like shop in London and went to work for her. I would watch her make face creams and make face masks up. By the time I was sort of seven, eight years old, I'd spent a long time with her in the laboratory. And I could see signs of it definitely because she'd suddenly forget my name or she'd forget something. She'd look at me and she'd say, Joe, do you remember where I put it? And I'd say, yes, Madam.

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