Are You Ministering to Your Team?

"I think that we're seeing a lot of leaders wake up to that today, because I think our we have more people in our teams hurting today than before," she says. "We really paid attention to what our employees were talking about and possibly even what behind the scenes where they kind of maybe complaining." She adds: "Empowering people to be able to identify little places where the organization is broken gave them this feeling of ownership"