2min chapter

The Startup Operator cover image

Masterclass: B2B Sales with Jen Abel - Part 2 (Customer Discovery)

The Startup Operator

CHAPTER

Understanding Revenue Indicators and Customer Definitions

This chapter explores the role of revenue as a lagging indicator in sales and the importance of recognizing repeatable themes throughout the sales cycle. It also highlights the need for clarity between customers and users, emphasizing that true customers are those who engage in monetary transactions.

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