
Preserving Video Game History - DTNS 4715
Daily Tech News Show
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The Impact of AI Assistants in Customer Service and Pricing Strategies
The chapter delves into the effects of Klarna laying off employees and relying on AI assistants, discussing the implications for customer service operations and potential financial gains. It also explores the use of chat bot assistants in customer service, comparing efficiencies and customer satisfaction with human agents, and highlights pricing strategies in various industries like surge pricing in Uber and strategic pricing in Wendy's.
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