Lessons from Missed Opportunities

This chapter examines notorious bad business decisions, illustrating how companies like Western Union, Excite, and Kodak faced pivotal moments that could have reshaped their futures. Through anecdotes about rejected innovations and outdated practices, it highlights the ironic clarity of hindsight in decision-making. Listeners are reminded that seemingly foolish choices often stem from complex internal dynamics and illustrate the risks of failing to adapt to technological advancements.