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Exploring Leading and Lagging Indicators in Goal Achievement
The chapter delves into the difference between leading and lagging indicators in organizational goal-setting, emphasizing the importance of actionable lead measures that can predict goal outcomes. It discusses the process of breaking down high-level goals into team-level outputs with clear lead measures, using examples like weight loss to illustrate the concept. The importance of team involvement, visible scorecards, disciplined implementation, and fostering accountability within a team setting are highlighted for successful goal achievement.