Banking Transformed with Jim Marous cover image

Identity Fraud is a Customer Experience Opportunity

Banking Transformed with Jim Marous

00:00

The Impact of Identity Fraud in Financial Institutions

If my account gets impacted by fraud, it puts the onus on me to figure out what i can do about it. Organizations really have to come to the forefront and help consumers in the process. In some cases, banks and creditins are shutting down accounts. Financial institutions definitely play a part in protecting customers,. And that is to good customers that do business with them which is the vast mao majority of transactions.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app