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Uber's ML Systems (Uber Eats, Customer Support), Declarative Machine Learning - Piero Molino - The Data Scientist Show #064
The Data Scientist Show
The Motivation for Building a Customer Obsession Ticket System
Ludwig was working on this customer obsession ticket system. He saw a pattern that we would get gradually more data. And so he thought, well, it should build something generic. So if there's a new task that comes in, it takes me like a second to be able to implement parts of the code and do it.
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