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75. Former Nanny Turned $11.2M/Year Business Owner

The UpFlip Podcast

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How to Build a Reputation as a Child Care Business

It starts with who we hire because that's ultimately who is representing you in everybody's home. The second thing I would say is when there is an issue just take responsibility own your mistake and ask how you can fix it. Customer service is the absolute worst I've ever seen just across the board lately, she says.

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