The Importance of Relationships and a New Approach in Ramadi

This chapter discusses the significance of relationships, humility, and helping the situation on the ground in the deployment to Ramadi. It highlights the realization of the need for a different approach through an encounter with a linking diagram in the intelligence shop. The chapter also introduces Colonel McFarland and his successful counterinsurgency model in Talafar, emphasizing the importance of listening to others' ideas.