The Challenge With Checklists Is the Discipline to Stick to It

"The real challenge with all of this is the rigor and the discipline to apply it consistently," he says. "We can get distracted by those notifications, by a colleague coming to your desk or sending an email that then brings you away from that checklist." He adds: "It's like when it's raining and you need to go and run, that's the real test, isn't it?"

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