What's Next! with Tiffani Bova cover image

Starting a Startup with Mike Evans

What's Next! with Tiffani Bova

00:00

What Is an Apologies?

Many companies take their eye off the ball when it comes to apologizing, says Grubhub CEO. "An apology is when you say, I'm sorry, we messed up," he tells CNN's John Sutter. The idea of an apology goes a long way in repairing relationships and improving customer experience for all customers at any company or product line.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app