Your Prioritization is $*%#! w/ Troy Lightfoot and Jay Hrcsko
Agile Uprising Podcast
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The Importance of Class of Service
David Canty makes the best argument against classes of service ever using a real life example. Anybody who travels for work or travels consistently that does not have clear TSA pre check global entry, all that bullshit. You know how aggravated you get when you fly through that small airport and you're waiting in line to go to the TSA. If that isn't the argument to never do do expedite lanes in your process I don't know what is.
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