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The Importance of Accountability
The way that ulta has made all this their own. I mean, i cannot emphasize enough how impactful that is in the success of imbedding it into your culture. And to amy's point, that accountability index, i think sometimes, especially at the beginning of an engagement journey, there's maybe a litle bit of hesitation around how are we holding people accountable? You know, what is the messaging going to be around that? Ah, but just all of the help and the support that you have provided throughout the course of the last four years was definitely a huge reason we've seen the progress so far.