Leaders who don't express gratitude send a message that they're not essential, he says. The more detailed your thank you is, the more impact it makes, Andy Cevallos says. He suggests being specific and thanking people for their hard work out loud or on paper.
There are two words that should be an essential part of every leader’s vocabulary. Join me for a conversation from 2016 to find out what these words are and why they are so important.
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