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Rory Sutherland: His BEST interview EVER | Ep 127

We Have A Meeting

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Unique Hotel Experiences and Consumer Psychology

This chapter explores the interplay between unique hotel concepts and consumer experiences, highlighting an East Berlin hotel featuring police cell rooms and a quirky coffee shop. It delves into themes of customer loyalty, emotional connections, and the psychological principles influencing consumer behavior, drawing on various anecdotes. The discussion also critiques branding strategies and pricing perceptions in the hospitality and retail sectors, linking them to broader societal implications.

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