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Roberta Moore, "Emotion at Work: Unleashing the Secret Power of Emotional Intelligence" (Conscious Choice, 2018)

New Books in Business, Management, and Marketing

CHAPTER

Importance of Impetus Control for Mid Level Managers

Mid level managers must learn to be patient. Emotions are contagious, so when one person is upset it can spread like a wild fire. Leaders need to contain and use their emotions in a positive way. It's training for six months o twice a month, o three hours each training on how to build the impulse control skill.

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