14min chapter

Engineering Culture by InfoQ cover image

Using Behaviour Stories to Manage Cultural Debt

Engineering Culture by InfoQ

CHAPTER

Shaping Organizational Culture with Behavior Stories

The chapter delves into creating superior team cultures by changing behaviors at a grassroots level, focusing on adaptive and maladaptive behaviors in times of stress. It introduces behavior stories as a method to address cultural debt and bring about successful change in organizations. Emphasizing the importance of identifying root causes, the chapter highlights the process of conducting a root cause analysis and applying experiments to address organizational challenges.

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