The Importance of Incentive Structure in a Big Company

Mark Lorry came into Walmart with his leadership team from Jet.com, all these tech e-commerce guys and gals in the late 2010s. Their bonus structures are really all about growth, sales growth. Not judged on profitability at all when it comes to bonuses. Greg Foren is a long time retail leader in Australia, and then for Walmart in China, and then in the US running the massive store network. And so Mark Lorry and their team's numbers roll into Greg Foren's numbers. The losses in e-commerce affect Greg and his team's bonuses. It was a big problem.