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152. What Great Listeners Actually Do with Jack Zenger (Part 1)
The Greg McKeown Podcast
The Energy to Listen and Understand on Multiple Levels
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"If your mental model of listening is being silent while other people speak, then it will be extremely unsatisfying for a straight experience," he says. "It can tax more of your brain if you're making something out of that conversation rather than just having to be a sponge"
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