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152. What Great Listeners Actually Do with Jack Zenger (Part 1)
The Greg McKeown Podcast
The Energy to Listen and Understand on Multiple Levels
"If your mental model of listening is being silent while other people speak, then it will be extremely unsatisfying for a straight experience," he says. "It can tax more of your brain if you're making something out of that conversation rather than just having to be a sponge"
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