Refurbishing old sleighs, reviewing advance dossiers on kids, and going to “Santa School" with Larry Jefferson, a professional Santa Claus based in Dallas. How does he handle situations when kids ask for something Santa could never grant? And what would a kid have to do to get coal?

Music credit:
"Dance of the Sugar Plum Fairies" Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License

NEW BOOK ALERT!
You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book out now called RESET: How to Change What’s Not Working. It’s a book intended to help you and your team get unstuck, to overcome the gravity of the way things have always worked. Learn more about the book and order it here. You can also listen to it on Audible and at Apple Books.

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