Tone really does matter in question asking. Having this conversation with you has helped me realize that we can get better answers if we ask better questions. So what goes into a good question? I like to use words that are related to values, words like impact. Example would be, mat how does your decision impact yourself and the organization? Something like meant, what's important or what's at stake? And one thing i love is say, is at the end of a project, and i'll say to you, mat, what can we create from here? What can wecreate from here? That just assumes that people are creative. Once that's assumed, people rise to the occasion,.

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