EP 186 | Hubert Palan - How Productboard prioritizes their backlog and defines a retention-driving product strategy
CHURN FM
00:00
The Highs Are the Highlights of Product Board
The company is going through very different stages and different problems. The highs are when you see a customer, when customer tells you like, oh my God, this is amazing product board. These are the highlights, success is,. You know, when you celebrate with the teams - that's one thing that you can't on zoom. And then, if customer churns, you're like, darn it, that's the opposite of right? Like, why? They don't get it. But like, yeah, we have gaps, you know, maybe they have slightly different needs.And so it's just like, how do you turn it into, how do I turn it into learning again
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