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Intercom’s approach to a great on-call experience | Brian Scanlan (Intercom)
Engineering Enablement by Abi Noda
The Importance of Compensation for on-Call
The act of deciding that on-call isn't something that kind of rules you is more important than the specific compensation strategy. I think like copying and pasting intercoms approach probably can work in in many companies that have maybe similar scale or culture or whatever but the chances are you need to figure it out from scratch, he says. "To design an on-call setup in any environment just needs to be cognizant or conscious of the requirements of the environment"
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