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Navigating Growth and Adversity in B2B SaaS
This chapter explores the evolution of a SaaS-focused business, detailing its transformation from content creation to community building and large-scale events. The narrative highlights the challenges faced during the COVID pandemic, particularly the impact on in-person conferences and the pivot to virtual events. Additionally, it discusses the emotional toll on leadership and team morale, as well as the lessons learned from navigating growth amidst adversity.