5min chapter

The Human Side of Money cover image

118: A 3-Step Process For Crafting A Statement of Financial Purpose with Andy Baxley – Part I

The Human Side of Money

CHAPTER

Building Trust in Client Relationships

This chapter recounts a speaker's early career experience emphasizing the value of nurturing deeper connections with clients over merely increasing call volume. It explores how understanding clients' emotional needs can lead to heightened satisfaction, trust, and ultimately, greater referrals.

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