People who don't understand that the way they communicate is toxic to other people. It's almost like you want to hold a mirror up to them so that they can see their blind side. An in a lot of cases, they're not aware.
https://fellow.app/supermanagers/mychelle-mollot-solace-focus-on-the-how-not-just-the-what/
Can you coach negative team members to be more positive?
Yes! But lean towards helping them communicate effectively, rather than changing their perspective.
Mychelle Mollot is the Chief Marketing Officer at Solace and has over 25 years of experience as a leader.
On episode 115, Mychelle emphasizes the importance of creating an uplifting environment with all team members.
We chat about how most managers focus on the what and not on the how, and why focusing on the wrong thing can lead to toxic environments.
Tune in to hear all about Mychelle’s leadership journey and the lessons learned along the way!