In this episode, Susie Arnett, a hospitality leader with deep expertise in wellness, shares insights on the historical and social significance of spas and how modern wellness practices can benefit from these ancient traditions.
- (00:20) Susie's recent hospitality experience
- (00:44) The roots of spa in Istanbul
- (01:16) Ancient Greece bathhouses
- (02:01) Modern U.S. spa culture
- (02:43) History of relaxation
- (03:16) Emergence of "alone time"
- (03:59) The shift from social to solitary
- (04:22) Extending guest stays in wellness
- (04:54) New social spa spaces
- (05:16) Promoting community in spas
- (05:37) Encouraging social interactions in spas
More with Susie:
Hospitality Daily is brought to you with support from Mews, the operating system for hospitality that replaces fragmented systems with one connected way to manage reservations, payments, revenue, and guest service. Listen to my recent conversation with Mews founder Richard Valtr for a deep dive on what's happening with AI and hotel tech today.
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
