How to Trust Your External Brain

It's better if you can train people to send you an email as opposed to some other whatever tool it is you're using as your inbox. The thing that I find challenging right now and I'm still working through other than copy and paste is the whole Microsoft Teams chat thing. What I found is that we haven't have people think that they've alleviated or relieved inbox stress when in fact all they've done is multiplied the number of places to find the material that's coming at them.