How to Make Decisions That Impact Others

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Tanya, I imagine that many of the decisions you have to make are about the greater good. Any questions about how to make decisions that impact others or even an example of one you've made recently? Yeah. Oftentimes there can be multiple options for a patient that you can present. And you want to give that patient the autonomy to make that decision on their own.

Do you find it tough to make decisions? Do you get stuck coming up with options (or overwhelmed by too many of them)? Or maybe you worry about how people will take your decision and if they’ll disagree with it? Do you often grapple with guilt or regret after making a final call?

A dentist who directs a public health clinic wants to gain confidence in her ability to make sound decisions. Behavioral scientist Leslie John shares methods for not overthinking, preempting pushback, and making peace with a tough call.

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Leslie John is a behavioral scientist and professor at Harvard Business School.

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